Shipping policy

Shipping Policy

At Just Stretchy, we aim to deliver your order as quickly and reliably as possible. Please review our shipping policy below.

Order Processing

All orders are processed within 1 to 3 business days, excluding weekends and holidays.

Once your order has been processed, you will receive a confirmation email with tracking information when available.

Shipping Times

Estimated delivery times vary based on your location and selected shipping method.

Domestic and international shipping times are estimates and may be affected by carrier delays, customs processing, or other factors beyond our control.

Shipping Rates

Shipping rates are calculated at checkout based on your location and selected shipping option.

Free shipping promotions, if offered, are subject to change and may have eligibility requirements.

International Shipping

We offer international shipping to most countries.

Customers are responsible for any customs duties, taxes, or import fees required by their country. Just Stretchy is not responsible for delays caused by customs clearance.

Address Accuracy

Please ensure that your shipping address is complete and accurate at checkout.

Just Stretchy is not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

Once an order has been marked as delivered by the carrier, Just Stretchy is not responsible for lost or stolen packages.

If your tracking information shows delivered but you have not received your order, please contact the carrier directly for further assistance.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery with clear photos of the packaging and product so we can assist you.

Contact Us

If you have any questions about our shipping policy, please contact us through our website support page.